Last updated January 10, 2024
AGREEMENT TO OUR LEGAL TERMS
We are Promptly Software Inc, doing business as Ditto (“Company”, “we”, “us”, or “our”), a company registered in Canada at 900 W Hastings St Suite 1200, Vancouver, BC V6C 1E5. We operate the website https://ditto-ai.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
You can contact us by email at hello@ditto-ai.com or by mail to 900 W Hastings St Suite 1200, Vancouver, BC V6C 1E5, Canada.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Promptly Software Inc, concerning your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to be bound by these Legal Terms. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you via no-reply@ditto-ai.com. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
- OUR SERVICES
- INTELLECTUAL PROPERTY RIGHTS
- USER REPRESENTATIONS
- USER REGISTRATION
- PURCHASES AND PAYMENT
- CANCELLATION
- PROHIBITED ACTIVITIES
- USER-GENERATED CONTRIBUTIONS
- CONTRIBUTION LICENSE
- SOCIAL MEDIA
- THIRD-PARTY WEBSITES AND CONTENT
- SERVICES MANAGEMENT
- PRIVACY POLICY
- TERM AND TERMINATION
- MODIFICATIONS AND INTERRUPTIONS
- GOVERNING LAW
- DISPUTE RESOLUTION
- CORRECTIONS
- DISCLAIMER
- LIMITATIONS OF LIABILITY
- INDEMNIFICATION
- USER DATA
- ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
- CALIFORNIA USERS AND RESIDENTS
- MISCELLANEOUS
- CONTACT US
- OUR SERVICES
The information provided when using the Services is not intended for distribution or use by any person or entity in any jurisdiction where such distribution or use would be contrary to law or regulation or require registration in that jurisdiction. Those who access the Services from other locations do so at their own initiative and are responsible for compliance with local laws.
The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA). If your interactions are subject to such laws, you may not use the Services.
- INTELLECTUAL PROPERTY RIGHTS
Our intellectual property: We own or are licensed to all intellectual property rights in our Services, including source code, databases, software, website designs, text, and graphics (“Content”), as well as trademarks, service marks, and logos (“Marks”). These are protected by copyright, trademark, and other intellectual property laws.
Your use of our Services is subject to a non-exclusive, non-transferable, revocable license to access and use the Services and to download or print portions of the Content for personal, non-commercial use only. You may not copy, distribute, or exploit any Content or Marks without our prior written permission.
Your submissions: By submitting feedback, ideas, or other information to us, you assign all intellectual property rights to us, and we may use and share such submissions without acknowledgment or compensation.
- USER REPRESENTATIONS
By using the Services, you confirm that:
- You provide accurate registration information.
- You will keep your information up to date.
- You have the legal capacity to use the Services.
- You are not a minor in your jurisdiction.
- You will not use automated tools (bots, scripts) to access the Services.
- You will not use the Services for illegal activities.
- Your use of the Services will not violate any laws.
We may suspend or terminate your account if you provide false or incomplete information.
- USER REGISTRATION
You may be required to register to use the Services. You must keep your password confidential and are responsible for account activity. We may remove or modify usernames deemed inappropriate.
- PURCHASES AND PAYMENT
We accept: Visa, Mastercard, American Express, and Discover.
You agree to provide accurate purchase and account details, update them as needed, and pay all charges in USD. We may change prices at any time and correct errors even after payment.
Recurring charges may be processed automatically unless you cancel. We may refuse or limit orders at our discretion.
- CANCELLATION
You may cancel your subscription at any time via your account settings. The cancellation will take effect at the end of the current billing period. For concerns, contact us at hello@ditto-ai.com.
- PROHIBITED ACTIVITIES
You may not:
- Use the Services for unauthorized commercial purposes.
- Engage in fraudulent or misleading activities.
- Circumvent security features.
- Disrupt the Services or interfere with user experience.
- Use bots, scrapers, or automated tools.
- Harass, intimidate, or harm others.
- Violate copyright, trademarks, or privacy laws.
Engaging in prohibited activities may result in account termination.
- USER-GENERATED CONTRIBUTIONS
If you submit or create content via the Services, you confirm that:
- You own the content or have necessary rights to share it.
- Your contributions do not infringe on third-party rights.
- Your content is not defamatory, unlawful, or abusive.
- CONTRIBUTION LICENSE
You grant us a worldwide, royalty-free license to use, modify, or distribute your content as needed. You retain ownership but allow us to use your submissions.
- SOCIAL MEDIA
You may connect third-party accounts (e.g., Instagram, LinkedIn) to the Services. We are not responsible for third-party content.
- THIRD-PARTY WEBSITES AND CONTENT
We may provide links to third-party sites, but we do not endorse or control them. Your interactions with third-party services are at your own risk.
- SERVICES MANAGEMENT
We reserve the right to monitor, remove, or disable content that violates these Terms.
- PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy.
- TERM AND TERMINATION
We may suspend or terminate your access at any time without notice for violations of these Terms.
- MODIFICATIONS AND INTERRUPTIONS
We may update, suspend, or discontinue the Services at any time.
- GOVERNING LAW
These Terms are governed by Canadian law.
- DISPUTE RESOLUTION
Disputes will first be resolved through informal negotiations. If unresolved, disputes will be settled through binding arbitration in Vancouver, Canada.
- CORRECTIONS
There may be typographical errors, inaccuracies, or omissions on the Services, including in descriptions, pricing, availability, and other information. We reserve the right to correct errors and update the Services at any time without notice.
- DISCLAIMER
THE SERVICES ARE PROVIDED “AS-IS” AND “AS-AVAILABLE”. YOU AGREE THAT YOUR USE IS AT YOUR SOLE RISK.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not warrant that:
- The Services will be error-free or uninterrupted
- Any data loss, bugs, or security breaches will be prevented
- The Services will meet your specific expectations
We are not responsible for any third-party content, products, or services linked through our Services.
- LIMITATIONS OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR:
- Direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including loss of profit, revenue, data, or goodwill.
- Any damage arising from the use of our Services, even if advised of the possibility of such damages.
If liability cannot be excluded, our total liability to you will not exceed the amount you paid to us in the last six (6) months or $1,000, whichever is less.
Some jurisdictions do not allow limitations of liability, so some of these terms may not apply to you.
- INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses (including attorney fees) that arise from:
- Your use of the Services
- Your breach of these Terms
- Your violation of third-party rights (e.g., copyright infringement)
- Any harmful conduct towards other users
We reserve the right to assume the exclusive defense of any matter, but you must still cooperate with our defense.
- USER DATA
We maintain certain data related to your use of the Services. While we perform routine backups, we are not responsible for any loss or corruption of data. You waive any right to legal claims arising from such data loss.
- ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By using the Services, you agree that:
- Communications with us may be electronic (e.g., email, forms, notifications).
- Electronic agreements, orders, and signatures have the same legal effect as physical ones.
- You waive any rights requiring non-electronic records.
Some laws may require written records, but these Terms supersede those requirements where permitted.
- CALIFORNIA USERS AND RESIDENTS
If you have a complaint, you can contact the California Department of Consumer Affairs:
- Mail: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
- Phone: (800) 952-5210 or (916) 445-1254
- MISCELLANEOUS
- Entire Agreement: These Terms supersede all prior agreements related to the Services.
- No Waiver: Failure to enforce any provision does not waive our right to do so later.
- Severability: If a provision is deemed unenforceable, the rest of the Terms remain in effect.
- Assignment: You may not transfer your rights under these Terms, but we may assign our rights.
- CONTACT US
For any questions, contact us at:
📧 Email: hello@ditto-ai.com
📍 Address: 900 W Hastings St, Suite 1200, Vancouver, BC V6C 1E5
